Configuration
Browse RMA Pro configuration guides, practical steps and support from Regal IT.
Articles
ConfigurationHow to Configure RMA Pro Return RulesConfigure RMA Pro return rules to apply consistent return outcomes, customer options and policy exceptions automatically.Read article
ConfigurationConfigure RMA Pro General SettingsGeneral Settings establish the configuration used before more specific settings and rules apply.Read article
ConfigurationConfigure RMA Pro Return ResolutionsResolutions control customer choices in the portal and the outcomes staff fulfil in an RMA.Read article
ConfigurationConfigure RMA Pro Return MethodsReturn methods determine customer choices after items and a preferred resolution are selected.Read article
ConfigurationConfigure RMA Pro Default Return RulesDefault rules are suitable for store-wide return windows, eligible order conditions, reasons and exclusions.Read article
ConfigurationConfigure RMA Pro Return ZonesReturn zones use WooCommerce shipping zones to tailor methods and policies by location.Read article
ConfigurationConfigure RMA Pro Return EmailsEmail settings keep customers informed while alerting staff to review and fulfil requests.Read article
ConfigurationConfigure Shippo Return Labels in RMA ProShippo integration supports provider-backed return labels within the existing RMA workflow.Read article
ConfigurationConfigure ShipStation Return Labels in RMA ProThe integration keeps label creation, return status and RMA activity together.Read article
ConfigurationConfigure RMA Pro Store Credit and WalletsStore credit can be an alternative to a payment-method refund when it fits your policy.Read article
ConfigurationBack Up and Restore RMA Pro SettingsBackup and Restore preserves selected RMA Pro settings without unnecessarily replacing unrelated configuration.Read article
ConfigurationFeaturesTroubleshootingEnter a Reason When Rejecting a Return in RMA ProRequire a clear rejection reason, add supporting evidence, and follow upload progress while RMA Pro prepares the customer email.Read article