Regal Send Personal Data Export and Erasure

Updated September 20, 2026

Regal Send personal data tools integrate with WordPress privacy requests for retained email-log metadata. They help an administrator identify a person’s relationship to logged email attempts while avoiding unnecessary disclosure of message content.

What Regal Send personal data exports include#

In Tools → Export Personal Data, select Regal Send email logs. For matching records, the export can include:

• the log ID and recorded date;
• whether the configured transport accepted or failed the attempt;
• the mailer and logging mode;
• the person’s relationship to the record, such as sender, To, CC, BCC, Reply-To or the WordPress user who initiated it.

The export deliberately does not include subject lines, message bodies, headers, attachments or provider request identifiers. Those fields can contain information about other people.

Erase Regal Send personal data safely#

1. Open Tools → Erase Personal Data and enter the verified email address.
2. Run the Regal Send email logs eraser.
3. Review any retained-item message before completing the request.

For Metadata Only logs, Regal Send anonymises matching address, name and WordPress-user link values in bounded batches. Shared logs are not partly deleted because they can describe more than one person.

Full Logging requires review#

Full Logging can retain message content and encrypted attachment copies. The eraser anonymises the matching metadata but flags the record as retained so an authorised administrator can review it in Regal Send → Email Logs. Delete the complete log only when your organisation’s retention policy permits it and you have considered the other people represented in that correspondence.

Retention and uninstall#

Choose a suitable retention period in Regal Send Settings to remove expired logs automatically. Deactivating Regal Send preserves data. Uninstalling also preserves it unless an administrator explicitly enabled deletion before uninstalling.

For wider WordPress privacy-request guidance, see the WordPress personal-data export documentation.