Regal Made to Order

Browse practical Regal Made to Order guides, setup instructions, features and troubleshooting from Regal IT.

Articles

Delivery DatesRegal Cart NoticesRegal FormsRegal Knowledge BaseRegal Made to OrderRegal Menu EditorRegal Product PersonaliserRegal SendRMA ProSale Category SyncRegal IT plugin support request: how to contact supportContact Regal IT from a plugin System page, review optional technical diagnostics, and send a support request without relying on…Read article TroubleshootingHow to send a Made to Order support requestSend a Made to Order support request through the Regal IT relay, inspect optional technical information and understand the licence…Read article ConfigurationConfigure Made to Order Product RulesConfigure made to order product rules for selected WooCommerce products, categories and tags.Read article Getting StartedGet Started with Regal Made to OrderSet up Regal Made to Order for WooCommerce and show clear production lead-time messaging to customers.Read article ConfigurationConfigure Made to Order Backorder OverrideConfigure made to order backorder override messages across WooCommerce product pages, basket, checkout and emails.Read article FeaturesMade to Order Messaging FeaturesLearn how made to order messaging keeps WooCommerce customers informed across their purchasing journey.Read article TroubleshootingFix Made to Order Messages Not ShowingTroubleshoot made to order messages not showing on WooCommerce products, basket, checkout or emails.Read article

FAQs

Can I add made-to-order information to WooCommerce emails?

Yes. Enable item and order email messages, then choose the WooCommerce emails that should include them.

Can I customise the made-to-order message for each product range?

Yes. Create separate Product Rule groups and configure each group with its own customer-facing messages.

Can I show a made-to-order message while a product is in stock?

Yes. Create a Product Rule group that matches products, categories or tags. Product Rules apply even when stock is available.

Can I show messages in the basket and checkout?

Yes. Enable Cart and Checkout in Backorder Override or in the relevant Product Rule group.

Can I use product tags in Made to Order rules?

Yes. Product Rule groups can match WooCommerce product tags as well as products and categories.

Can one Product Rule group apply to a whole category?

Yes. Select the relevant WooCommerce category in the group to apply its messaging to matching products.

Do Made to Order rules work with WooCommerce variations?

Yes. For category and tag matching, the plugin checks the parent product assignments for variations.

Do Product Rules override Backorder Override settings?

Yes. A matching enabled Product Rule group takes precedence over the general Backorder Override settings.

Does Regal Made to Order work with HPOS?

Yes. Regal Made to Order declares compatibility with WooCommerce High-Performance Order Storage.

Does Regal Made to Order work with WooCommerce backorders?

Yes. Backorder Override changes the customer-facing wording when WooCommerce identifies an item as on backorder.

How can I test my Made to Order configuration?

Test a matching product page, basket, checkout and a suitable order email, preferably in a private browser window.

How do I create a Product Rule group?

Open Made to Order, select Product Rules, choose Add Group, set the conditions and messages, then save the group.

How do I set up Regal Made to Order?

Activate the plugin, open Made to Order in WordPress admin, configure Backorder Override messages and save your settings.

What does Regal Made to Order do?

It replaces standard WooCommerce backorder wording with made-to-order messaging on selected customer touchpoints.

What is the best wording for a made-to-order message?

Use short, clear wording that says the item is made to order and gives a realistic production estimate.

Which Product Rule group is used when several groups match?

The first enabled matching group takes priority. Put the most specific group before wider rules.

Which WooCommerce emails can include made-to-order messages?

You can enable messaging for new order, processing, on-hold, completed and invoice emails.

Why is my made-to-order message not showing on a product?

Confirm the product matches the configured condition, the group is enabled and an earlier group is not taking priority.

Why is the wrong made-to-order message showing?

Check for overlapping enabled Product Rule groups. The first matching group provides the message.