Update an order estimated delivery date

Updated September 24, 2026

Update delivery date on an order lets an authorised WooCommerce administrator change a saved estimate when circumstances change after checkout. The original checkout estimate is stored as structured order data, so later setting changes update the customer’s order history.

Order delivery date updates and saved estimates#

Delivery Dates stores the overall date or range, package values, shipping methods, formatted message and calculation timestamp. Item estimates are saved against order items. 

Change a saved estimate#

1. Open the order in WooCommerce.
2. Find the Estimated delivery section.
3. Enter the updated delivery date.
4. Add an optional reason for the change.
5. Select Email the customer about this change only when a notification is appropriate.
6. Save or update the order.

FYI: The end date cannot be earlier than the start date. An unchanged or invalid value is ignored. A successful change records the administrator, time and reason in structured metadata and adds an order note showing the old and new messages.

Customer notification email#

The dedicated Delivery Date updated email appears under WooCommerce email settings. It is sent only when an administrator selects the notification checkbox while saving a genuine date change. Normal transactional emails can show the estimate saved at checkout, with separate template toggles for new order, on-hold, processing, completed, invoice and other supported email types.

Where customers see the saved date#

The order-received page, My Account order view and transactional emails read the stored snapshot. They do not recalculate against current plugin settings. This prevents a later rule, holiday or working-day change from altering the historical expectation without an explicit order update.